Customer Care

Direct merchant assistance

Our logistics desk handles mainland delivery updates, batch details for imported pantry staples, and fit advice for CS Brand linen shirts every weekday.

Dispatch Desk

Order inquiries

Submit your parcel reference, product query, or wholesale requirement below. Our London team reviews correspondence and responds within one business day.

Instant Guidance

Quick answers

Common solutions regarding UK courier tracking, apparel measurements, and payment security.

Tracked courier status

Linen size guidance

Amending open orders

Tracking codes activate within six hours of dispatch. Royal Mail and DPD links are issued directly via email notification upon parcel pickup.

CS Brand shirts follow classic British tailoring measurements. We provide specific chest and sleeve sizing before dispatch to ensure clean fits.

Notify our packing team by 2:00 PM for same-day delivery updates, address corrections, or item swaps before courier containers are sealed.